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Order Coordinator

Location: Amsterdam, North Holland

Salary/Rate: 3291-4664

Type:

Closing Date:

Job Reference: 1034531

Location: Amsterdam
 

Who We Are

At Hitachi Construction Machinery Europe (HCME), we produce the widest range of hydraulic excavators in the world, ranging from one-tonne minis to 780-tonne mining excavators. HCME also supplies wheel loaders, rigid dump trucks and other construction equipment for special applications. But we don’t just build machines—we build the future of construction. As part of the global Hitachi family, we’re driven by innovation, sustainability, and a commitment to delivering reliable solutions that shape the world around us. Our Amsterdam headquarters is home to a diverse, collaborative team working on cutting-edge technologies and services that support customers across Europe and beyond.

Our Values

  • Honesty and sincerity.
  • Respect for our environment.
  • Social consciousness and respect for others
  • Responsible management and “agreed is agreed”.

Your Mission

As Order Coordinator, you’ll be at the heart of processing and managing customer orders from receipt to delivery. You’ll collaborate with cross-functional teams, helping us deliver excellence in everything from machine performance to customer experience.

What You’ll Be Doing

  • Serve as the primary point of contact for customers regarding order status, delivery schedules, and any issues that may arise.
  • Work closely with the Production planning team to ensure product availability.
  • Prepare and maintain all necessary documentation related to orders, including invoices, shipping documents, and delivery receipts.
  • Communication with sales, warehouse, and finance teams to ensure smooth order processing and resolve any discrepancies.
  • Address and resolve any order-related issues or customer complaints promptly and effectively.
  • Generate regular reports on order status, inventory levels, and delivery performance.

What You Bring

  • Minimum MBO diploma (vocational education).
  • 2+ years of experience in order coordination, logistics, or customer service.
  • Organizational and multitasking abilities.
  • Good communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite and SAP
  • Attention to detail and problem-solving skills.
  • Ability to work independently and as part of a team.

What We Offer

  • Compensation built of a yearly gross salary between 42’000 euros and 62’000 euros (including holiday allowance and based on experience) + a guaranteed bonus (4%)
  • 27 days of leave + 13 extra collective days of leave (ADV)
  • ‘Metalektro’ Collective Labour Agreement (CLA)
  • Excellent pension scheme with a high employer contribution
  • Working from home possibility and flexible working hours
  • Budget of 1500 euro’s to set up your workplace
  • Collective accident insurance
  • International learning and development program
  • Career opportunities

 

Ready to Apply?

We’d love to hear from you! At HCME, we’re committed to building a diverse and inclusive workplace—everyone is welcome.

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